Last updated: September 29, 2026
This Legal Notice provides the legal and business information relating to the operation of caooa.shop.
The website and online store are operated by BUSHCRAFT ADVENTURES LTD.
1. Website Operator
Company name: BUSHCRAFT ADVENTURES LTD
Company number: 12024029
Legal form: Private company limited by shares
Country of registration: United Kingdom
Registered address:
1A Charnwood Park
Bridgend
United Kingdom
CF31 3PL
Website: caooa.shop
Email: support@caooa.shop
2. Company Registration
BUSHCRAFT ADVENTURES LTD is a private company limited by shares registered in the United Kingdom.
Company number: 12024029
Registered office:
1A Charnwood Park
Bridgend
United Kingdom
CF31 3PL
The company is registered with Companies House.
3. Responsible Person
For general, commercial or legal enquiries relating to caooa.shop, please contact us using the contact information provided in this Legal Notice.
4. Contact Information
For questions regarding our website, products, orders, shipping, delivery, payments, returns, refunds or legal matters, please contact:
Email: support@caooa.shop
Postal address:
BUSHCRAFT ADVENTURES LTD
1A Charnwood Park
Bridgend
United Kingdom
CF31 3PL
5. Website
The official online store operated by BUSHCRAFT ADVENTURES LTD is:
caooa.shop
Customers should use the contact information published on caooa.shop when communicating with us about orders or customer service matters.
6. Responsible for Website Content
BUSHCRAFT ADVENTURES LTD is responsible for the content published on caooa.shop to the extent required by applicable law.
We make reasonable efforts to ensure that information published on the website is accurate, clear and up to date.
Website content may include:
- Product information;
- Product prices;
- Shipping and delivery information;
- Payment information;
- Return and refund information;
- Company information;
- Customer service information; and
- Other information relating to our online store.
If you believe any information on the website is incorrect or requires clarification, please contact:
7. Product and Commercial Information
We aim to ensure that product descriptions, pricing, availability and other commercial information displayed on caooa.shop are accurate at the time they are published.
However, occasional technical or administrative errors may occur.
If we identify a material error affecting an order, we will take reasonable steps to correct the information and contact the affected customer where appropriate.
Product availability, prices, shipping options and payment methods may vary depending on the relevant order and current store settings.
Where applicable, the final order information available to the customer will be displayed during checkout before the order is submitted.
Nothing in this section limits any mandatory consumer rights.
8. Payment Information
Payment methods available for a particular order are displayed during checkout.
Available payment methods may depend on factors including:
- Customer location;
- Delivery destination;
- Currency;
- Product;
- Order details;
- Payment provider availability; and
- Current checkout settings.
Only payment methods actually displayed during checkout are available for the relevant order.
We do not guarantee that every payment method will be available for every customer, destination or order.
For additional information regarding payments, please review our Payment Policy.
9. Shipping and Delivery Information
Delivery availability, available shipping options and applicable shipping charges may depend on:
- Delivery destination;
- Postal code;
- Product;
- Order details;
- Carrier coverage; and
- Current shipping arrangements.
The destinations currently available for a particular order are determined by the delivery options available through the store and during checkout.
Applicable shipping charges, if any, are displayed during checkout.
Estimated processing and delivery times are described in our Shipping and Delivery Policy.
Nothing in this section guarantees delivery to a destination that is not currently supported through checkout.
10. Intellectual Property
Unless otherwise stated, content available on caooa.shop, including:
- Text;
- Product descriptions;
- Graphics;
- Logos;
- Images;
- Videos;
- Website layout; and
- Other original website content
is owned by, licensed to or otherwise lawfully used by BUSHCRAFT ADVENTURES LTD or the relevant rights holder.
Content may not be copied, reproduced, distributed, modified or commercially exploited without authorization where authorization is required by applicable law.
Any third-party trademarks, brand names or other intellectual property appearing on the website remain the property of their respective owners.
Nothing in this section grants ownership of third-party intellectual property to BUSHCRAFT ADVENTURES LTD.
11. External Links
caooa.shop may contain links to websites, services or resources operated by independent third parties.
We do not control independent third-party websites and are not responsible for their content, availability, privacy practices or security practices to the extent permitted by applicable law.
The inclusion of a third-party link does not necessarily mean that BUSHCRAFT ADVENTURES LTD endorses, owns or controls that third party.
Customers should review the terms and privacy policies of third-party websites before using them.
12. Website Availability
We aim to keep caooa.shop reasonably available and functioning correctly.
However, temporary interruptions may occur because of:
- Maintenance;
- Technical problems;
- Hosting issues;
- Network failures;
- Software updates;
- Security measures; or
- Circumstances outside our reasonable control.
We do not guarantee uninterrupted or error-free availability of the website.
This does not limit any rights that cannot legally be excluded.
13. Errors and Corrections
We make reasonable efforts to ensure that information displayed on caooa.shop is accurate and current.
However, errors may occasionally occur in:
- Product descriptions;
- Specifications;
- Prices;
- Product availability;
- Images;
- Shipping information;
- Payment information;
- Promotions; or
- Other website content.
Where an error is identified, we may correct the information.
If a material error affects an order that has already been placed, we will contact the customer where appropriate and handle the matter in accordance with applicable law.
Nothing in this section limits mandatory consumer rights.
14. Liability
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.
To the extent permitted by law, BUSHCRAFT ADVENTURES LTD is not responsible for losses caused solely by:
- Misuse of the website;
- Unauthorized modification of website content by third parties;
- Independent third-party services outside our reasonable control;
- Materially incorrect information provided by the customer; or
- Circumstances outside our reasonable control.
Mandatory consumer rights, statutory guarantees and any liability that cannot legally be excluded remain unaffected.
15. Consumer Rights
Nothing in this Legal Notice is intended to exclude, restrict or reduce mandatory consumer rights available under applicable law.
Customers may have rights relating to:
- Product conformity;
- Shipping and delivery;
- Cancellation;
- Withdrawal;
- Returns;
- Refunds;
- Defective products;
- Incorrect products; and
- Other consumer protection matters.
Please review our:
- Terms of Service;
- Return and Refund Policy;
- Shipping and Delivery Policy;
- Privacy Policy; and
- Payment Policy
for additional information.
Where a store policy conflicts with mandatory consumer protection law, the applicable mandatory legal requirement will prevail to the extent of the conflict.
16. Privacy and Data Protection
Personal information collected through caooa.shop is processed in accordance with our Privacy Policy and applicable data protection requirements.
Information may be processed in connection with:
- Orders;
- Payments;
- Shipping and delivery;
- Customer service;
- Returns and refunds;
- Account functionality where available;
- Website security; and
- Other legitimate store operations.
For privacy or data protection enquiries, please contact:
Email: support@caooa.shop
Please review our Privacy Policy for additional information about how personal information is collected, used, disclosed and protected.
17. Complaints
If you have a complaint regarding:
- A product;
- Order;
- Payment;
- Shipping or delivery;
- Return;
- Exchange;
- Refund;
- Website content; or
- Another matter relating to caooa.shop,
please contact us so that we can review the issue.
Email: support@caooa.shop
Please include your order number where the complaint relates to a purchase.
Where relevant, please also provide a clear description of the issue and any supporting information reasonably necessary for us to review the matter.
We will review customer enquiries and complaints as soon as reasonably possible.
18. Alternative Dispute Resolution
Where applicable law provides access to an alternative dispute resolution procedure, customers may have the right to contact an appropriate consumer dispute resolution body.
Nothing in this Legal Notice prevents customers from exercising any statutory right to seek assistance from a competent consumer protection authority, dispute resolution body or court.
19. Governing Law
The operation of BUSHCRAFT ADVENTURES LTD is subject to the laws applicable to a company registered in the United Kingdom.
Where customers are consumers residing in another jurisdiction, nothing in this Legal Notice removes mandatory consumer protections that apply under the law of their habitual residence where those protections cannot legally be excluded.
20. Relationship With Other Store Policies
This Legal Notice should be read together with the other policies published on caooa.shop.
These may include:
- Terms of Service;
- Privacy Policy;
- Return and Refund Policy;
- Shipping and Delivery Policy;
- Payment Policy; and
- Other policies applicable to use of the store or a particular order.
Where information concerning a specific order is displayed during checkout, customers should review that information before submitting the order.
Nothing in this Legal Notice or another store policy overrides mandatory rights that apply under applicable law.
21. Changes to This Legal Notice
We may update this Legal Notice where reasonably necessary because of changes to:
- Company information;
- Website operations;
- Contact details;
- Payment arrangements;
- Shipping arrangements;
- Applicable law;
- Regulatory requirements; or
- Our Services.
The latest version will be published on caooa.shop.
The “Last updated” date at the top of this page indicates the date of the latest revision.
Changes to this Legal Notice will not remove mandatory rights that already apply to existing customer contracts.
22. Legal Contact Details
For legal notices, business enquiries or other official correspondence, please contact:
BUSHCRAFT ADVENTURES LTD
Company number: 12024029
Registered address:
1A Charnwood Park
Bridgend
United Kingdom
CF31 3PL
Website: caooa.shop
Email: support@caooa.shop